Ethical Practices E-Learning Modules

Designed for all lawyers, this series of webinars outlines how to practice law with ethical and moral outlooks. Each topic breaks down common scenarios and offers self-evaluation on how you might deal with the situation. Each webinar offers 1.00 hour of CPD credit and viewing of this recording will provide you with 1.00 hour of the ethics, professional responsibility and practice management component for your Law Society reporting.

These interactive E-Learning Modules are complimentary for all Canadian Bar Association (CBA) members.

Relationship to Clients i. Competence

Description

Issues relating to competence give rise to significant risks for law firms. In 2007, the Law Society of British Columbia reported that four or more lawyers miss a limitation period or deadline each week.

In this Webinar, you will learn about the Federation of Law Societies of Canada’s Model Code of Professional Conduct’s provisions regarding competence. You will also learn how to employ limited scope retainers competently and how to use technology properly and ethically.

This webinar series was created on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-A	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Clients ii. Client Communication

Description
Breakdowns in communication are a major source of complaints against lawyers. Client service issues, which include failures to communicate, amounted to 56% of the complaints received by the Law Society of Upper Canada, now the Law Society of Ontario, in 2012.

In this webinar, you will learn about how civility is an essential part of client communication and how important prompt and regular communication is with your clients. Finally, you will learn how to use retainers as an effective client communication tool.

This webinar series was created on on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-B	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Clients iii. Confidentiality

Description
Lawyers do not always take the care required to meet their duty of confidentiality to their clients. The Law Society of British Columbia, for example, advises in its practice management materials that it “receives a number of errors and omissions claims relating to lost or missing documents” and warns “there is always a danger of sensitive documents coming into the wrong hands.”

In this webinar, you will learn about the Federation of Law Societies of Canada’s Model Code of Professional Conduct’s provisions regarding confidentiality. You will also learn how to use confidentiality screens efficiently and how to use technology to protect confidentiality, using the example of lawyers crossing borders with their electronic devices.

This webinar series was created on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-C	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Clients iv. Conflicts

Description
The issue of conflicts of interest has become increasingly important over the last several decades as Canadian lawyers have become more mobile, business entities have become more complex and the courts have provided more guidance on when impermissible conflicts arise.

In this webinar, you will learn about managing conflicts, acting for former clients, family or friends. You will also learn how to use joint retainers to manage the risk of conflicts in your practice.

This webinar series was created on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-D	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Clients v. Preservation of Client Property, Trust Accounting, and File Transfers

Description
It is imperative that law firms implement appropriate financial management systems and, in particular, that firms ensure that client money received in trust is properly handled.

In this webinar, you will learn about safekeeping your client’s property, records retention, accounting and trust accounting and file transfers.

This webinar series was created on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-E	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Clients vi. Fees & Disbursements

Description
Dissatisfaction with fees is a major source of complaints against Canadian lawyers. Clear communication about fees and disbursements at the beginning of an engagement and throughout the duration of the engagement assists clients in making informed decisions and alleviates frustration that can occur when clients are faced with unexpected final bills.

In this webinar, you will learn about managing fees and disbursements, properly rendering the lawyer’s statement of account and contingent fee agreements.

This webinar series was created on Septmber 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-F	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Students, Employees, and Others i. Hiring

Description
Although at risk of being overlooked, hiring practices are an important part of a law firm’s ethical infrastructure. As the CBA Ethical Practices Self-Evaluation Tool describes, not only are lawyers “[t]he greatest asset to any law firm,” they are also a major source of risk. Lateral hires can be particularly risky: as noted in a leading American law firm risk management text, “[t]here are multiple instances of awards and settlements in the millions of dollars because of lateral hiring decisions that turn out to have introduced ‘Trojan horses’ into law firms.”

In this webinar, you will learn about hiring and human rights, protecting confidentiality during hiring, including transfer between law firms and interviewing do’s & dont’s.

This webinar series was created on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-G	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Students, Employees, and Others ii. Supervision, Retention, Lawyer, and Staff Wellbeing

Description
The treatment of lawyers and staff is an important aspect of risk management and ethical compliance. In 2008, LawPro reported that clerical and delegation-related errors were the sixth most common type of error by number and cost. In the case of associate lawyers and partners, regular evaluations of performance and peer review processes can work to proactively address and remediate potential problems in lawyer competence and conduct.

In this webinar, you will learn about lawyer supervision and delegation, suspended or disbarred lawyers, electronic registration of documents and young lawyers, including what kind of training, supervision and feedback do law firms need to provide to young lawyers.

This webinar series was created on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-H	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Regulator, Third-Parties, and the Public Generally i. Rule of Law and the Administration of Justice

Description
The administration of justice and regulation of the profession requires that lawyers are responsive to court orders and communications from law societies. Failures to respond to law society communications or cooperate in law society investigations result in a significant number of disciplinary actions against lawyers every year. Moreover, these failures damage the reputation of the profession for trust and integrity.

In this webinar, you will learn about undertakings and trust conditions, respect for the administration of justice, communicating with the Law Society and correctly using opinion letters.

This webinar series was created on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-I	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Relationship to Regulator, Third-Parties, and the Public Generally ii. Access to Justice

Description
Lawyers have a duty to promote and protect the public interest. Serious issues of access, such as lengthy delays, also exist in the criminal justice system. Improving access to justice in Canada requires leadership and change that reaches well beyond practices within law firms.

In this webinar, you will learn about how to apply best practices for providing pro bono legal services, limited scope retainers, managing self-represented litigants and the need for Indigenous intercultural competence training for lawyers.

This webinar series was created on September 1, 2018.

LSBC Course Code	CPD Course Hours	Ethics Component*
ETHICS-J	1	1

For other accreditation details from other Law Society jurisdictions, please see above.

Click Here to Get Access to this Webinar!

Disclaimer:
*Please note that these recordings are provided for the sole use of the registrant and may not be copied, reproduced, uploaded, posted, publicly displayed, translated, distributed, shared, modified, made available on a network or other website, used to create derivative works, or transmitted in any form or by any means whatsoever without the prior express written permission of the Canadian Bar Association.

**The quiz information is legal information only, not legal advice. If you intend to rely on this legal information, use the relevant official paper versions of the statutes and regulations. The quiz information is only current as of the date of the original webinar broadcast, or date as specified within each individual quiz.