Submitted by CBABC Sections
Summary of Meetings
Number of Meetings Held: 2
November 15, 2016
Guest Speaker: Michael Lomax, Johnson Milton
Meeting Title/Topic: High Conflict Clients - Keeping Them Engaged
Synopsis: Michael lead a discussion on the techniques lawyers and mediators can use to keep clients with high conflict personlities engaged in the conflict resolution process.
May 11, 2017
Guest Speaker: Donna Soules, MA, Mediator & Conflict Resolution Educator
Meeting Title/Topic: Defensiveness
Synopsis: This presentation explored the many faces of defensiveness and how to adopt a curious attitude to understand the root of defensive behaviors. It included a review of theories from different psychological perspectives affecting both mediators and clients. These theories were then integrated with discussion of practical skilles used by experienced mediators to address defensiveness in conflict situations.
Comments and Observations of the Chair